First step: Don’t panic!
You will be able to log back into your exam and pick up where you left off. Occasionally, our proctoring service, Proctorio, removes students after a period of inactivity or change in the network connection. It will always save your progress!
You must return to your exam (the same way you entered it) as soon as possible.
A couple of quick notes:
- Return to your test without taking any detours—reviewing course material before diving back in will result in an academic integrity violation.
- Make sure your internet connection is stable. If Proctorio detects a network change or failure, it may exit you from your exam prematurely. Once again, you should be able to re-enter and pick up where you left off.
Deep breaths! You got this 🙂
Check out these other Help Center articles for more information: