Troubleshooting

Account

• My course is missing!
• I want to change my student email address
• Password Help
• Student Account: how do I log in to the course?
• I'd like to talk to a live person, is there a phone number I can call?

Technical

• Why won't my exam load in Proctorio?
• Proctorio won't let me share my screen
• I got kicked out of my exam!
• I'm running into issues with Proctorio. What can I do?
• Troubleshooting steps
• How can I report a bug?